In order to receive Caller ID records, you must subscribe to the standard name and number Caller ID service available through your local telephone company.
Be sure to wait until the second ring before answering.

My phone has no dial tone and seems to not work at all.

Check all cables to make sure that all connections are secure and not damaged.
Disconnect the line cord at the modular jack. If is still does not work then try another phone. If neither phone works, then the problem is not in your phone.
Check the hook switch: Does it fully extend when handset is lifted from cradle?

The phone does not ring.

Make sure ringer switch is not set to OFF.
You may have too many Accessory Handsets on your line. Unplug some extension phones.
Check for a dial tone. If there is no dial tone see solutions for “No dial tone.”

Why is the display blank?

The answerer doesn’t work.

Unplug the power cord from the electrical outlet and plug it back in to reset the answerer.

My phone cannot dial out.

Make sure the T/P (Tone/Pulse) dialing mode is set to the type of phone service you are subscribed to.

Why doesn’t the phone answer, ß or answers on 10th ring?

My incoming messages are incomplete.

Was an extension phone picked up, if so then the message would not be complete?
The caller left a message that is longer than the message length you set during setup.
Check to see if the message memory is full.

Why won’t the phone commands respond to a remote phone accessing the answer portion of the phone?

The remote phone must use a touch-tone phone.
Was the correct security code entered?
Did unit hang up? If you take no action for a short period of time, it automatically hangs up.

How can I obtain a copy of the Instruction Booklet (IB) / User Manual?

Click here to go to a section within this website to download your particular IB / User Manual.