Warranty Information:
COVERAGE
Generally, the warranty for GE telephone products cover defects in materials or workmanship for one year from date of purchase. Please see your user guide for specific details.
HOW TO OBTAIN WARRANTY ASSISTANCE
If you are experiencing trouble with your equipment, please first check the FAQ’s
on this site, as well as your User Guide for troubleshooting instructions. In many
cases, this will resolve your issue.
STEPS REQUIRED for Warranty Support
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1. Validate Product Issue.
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Please choose your product
type to the right to proceed.
Many issues can be resolved by properly resetting the product. Before returning your product, please follow these instructions to confirm your product has a valid and repeatable defect.
Many issues can be resolved by properly resetting the product. Before returning your product, please follow these instructions to confirm your product has a valid and repeatable defect.
Many issues can be resolved by properly resetting the product. Before returning your product, please follow these instructions to confirm your product has a valid and repeatable defect.
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2. Check Purchase Receipt & Manufacturing Date to Ensure Eligibility.
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Enter your purchase date into the field on the right to ensure eligibility (mm/dd/yyyy) |
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Enter the Manufacturer's Date Code into the field to the right to ensure eligibility |
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Need help finding your Date Code? - Click Here
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Provided your product was new when purchased and you provided a valid purchase receipt, your product is still within the warranty period. Please Proceed to Step 3 for details on what the warranty covers and how to return the product.
Please CLICK HERE and follow the instructions in Step #3.
Please CLICK HERE and follow the instructions in Step #3.
Provided your product was new when purchased and you provided a valid date code, we may still be able to provide warranty support. Please Proceed to Step 3 for details on what the warranty covers and how to return the product.
Please CLICK HERE and follow the instructions in Step #3.
Please CLICK HERE and follow the instructions in Step #3.
Unfortunately, based on the date of purchase you entered, your product is outside the warranty period. We apologize for any problems you are experiencing. Please recheck the FAQ section of this site for suggestions on how to remedy any issue with your product.
*Note: For cordless phones, you may find replacing the rechargeable battery in the handset resolves your issues.
*Note: For cordless phones, you may find replacing the rechargeable battery in the handset resolves your issues.
Unfortunately, based on the Date Code you entered, your product is outside the warranty period. We apologize for any problems you are experiencing. Please recheck the FAQ section of this site for suggestions on how to remedy any issue with your product.
*Note: For cordless phones, you may find replacing the rechargeable battery in the handset resolves your issues.
*Note: For cordless phones, you may find replacing the rechargeable battery in the handset resolves your issues.
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3. Return unit for warranty support.
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* For products purchased outside of North America, please contact your dealer for information.
Avoid potential hold times.
Click here to email us directly.
Click here to email us directly.
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